Shipping Policy

Last updated: 23/01/2024

Thank you for shopping at Giant Fox. This Shipping Policy outlines the terms and conditions for the shipment of our products.

1. Processing Time

1.1 All orders are processed within [X] business days (excluding weekends and holidays) after receiving payment confirmation. Customized or made-to-order items may have longer processing times, and such information will be provided on the product page.

2. Shipping Rates

2.1 Shipping charges are calculated based on the weight of your order and the shipping destination. The applicable shipping rates will be displayed during the checkout process.

2.2 Free shipping may be available for orders that meet specified criteria. Details on eligibility for free shipping will be communicated on the website.

3. Shipping Methods

3.1 We offer various shipping methods to accommodate your preferences and delivery time requirements. Available shipping methods and estimated delivery times will be displayed during the checkout process.

3.2 Please note that delivery times are estimated and not guaranteed. Delays may occur due to factors beyond our control, such as customs processing, weather conditions, or carrier issues.

4. International Shipping

4.1 Giant Fox ships to select international destinations. International shipping rates and estimated delivery times will be provided during the checkout process.

4.2 International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs authorities. Giant Fox is not responsible for delays or additional charges due to customs processing.

5. Order Tracking

5.1 Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.

6. Undeliverable or Returned Packages

6.1 In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to retrieve the package from the carrier, the customer will be responsible for any additional shipping charges.

7. Contact Us

7.1 If you have any questions about our Shipping Policy, please contact us support@giantfox.in

Thank you for choosing Giant Fox!